Car Computer Exchange is a trusted company that supplies Engine Control Modules (ECM), Powertrain Control Modules (PCM), and Transmission Control Modules (TCM). They serve many vehicle brands like Chrysler, Jeep, Dodge, Ford, Honda, Lexus, and Toyota. They even have modules for diesel vehicles, including big names like Caterpillar, Cummins, International, and Detroit Diesel. This shows their commitment to quality and reliability in the auto electronics market.
Key Takeaways:
Car Computer Exchange is a reputable company known for providing reliable Engine Control1 Modules, Powertrain Control Modules, and Transmission Control Modules for various vehicle brands.
They offer modules for both gasoline and diesel applications, catering to a wide range of customers.
Customers have reported varying experiences with Car Computer Exchange, with some praising their prompt service and product quality, while others have expressed concerns about customer service and product effectiveness.
Car Computer Exchange utilizes various strategies to encourage customers to leave reviews, including automatic invitations and ensuring reviews reflect genuine experiences.
The majority of customers have given high ratings to Car Computer Exchange, indicating overall satisfaction with their service and products.
Customer feedback is key for checking a company’s success and image. Looking at Car Computer Exchange, we see different reviews, ranging from praise to complaints. It’s time to hear what customers are saying and dive into their feedback.
Many customers are happy with how quickly Car Computer Exchange sends orders. They find the ordering easy and customer service supportive. People are especially pleased with the fast delivery, which helps get their cars running again soon.
They also talk highly of the computer modules they bought. These products have fixed their car problems, proof of their high quality1.
Complaints: Customer Service & Product Quality
Despite positive reviews, some customers are unhappy with the service. A common complaint is about customer support being slow and poor at communicating. This has upset some people, leaving them with a bad impression of the help they received1.
There are also issues regarding the quality of products. A few customers got modules that didn’t solve their car problems. This has made them lose faith in the company’s products1.
Considering both good and bad feedback is crucial when judging a company. While fast service and good items please some, bad service and product issues upset others. These varied experiences highlight the need to carefully look at reviews before buying1.
Checking how Car Computer Exchange ranks against other firms is also informative. Currently, they’re 49th out of 70 in the Auto Parts Store category on Trustpilot. This gives us a clue on where they stand in the competition and helps buyers understand their market position1.
Competitor Reviews on Trustpilot
Looking at competitor reviews gives more insight into the industry. Flagship One, Inc. and ProTech Auto Systems have many reviews on Trustpilot. Flagship One has 4,895 reviews while ProTech Auto Systems has 1,525. These numbers show what customers think across the board, aiding in choosing the right auto parts supplier1.
In closing, Car Computer Exchange’s varied customer feedback shows both strengths and areas for improvement. Positive comments focus on speed and product quality. Yet, issues with service and product reliability have been noted. Comparing them with other companies can help in understanding their place in the market better1.
Trustworthiness and Complaint Handling
Car Computer Exchange isn’t accredited by the Better Business Bureau (BBB). BBB profiles are useful for learning about businesses, their complaints, and customer feedback2.
The company has both positive reviews and some complaints on BBB. Remember, BBB does not check the third-party info or back any products or services2.
If you’re thinking of using Car Computer Exchange, consider the company’s size and complaint details. This can help you make a wise choice2.
Customer Complaints and Experiences
Customers have shared different experiences with Car Computer Exchange. Complaints cover website navigation issues, poor communication, faulty products, and warranty problems2.
Still, not every customer has had these problems. Some praise the product quality, easy ordering, supportive staff, and quick dispatch, even internationally2.
Range of Offered Products
Car Computer Exchange provides Engine Control, PCM, and TCM units for many vehicles. They cater to leading brands like Chrysler, Jeep, and Ford. They also support Diesel tech from Caterpillar, Cummins, and more2.
Before deciding, it’s crucial to thoroughly research Car Computer Exchange. Using BBB profiles and reviews can guide you to a positive experience with the company2.
Conclusion
The legitimacy of Car Computer Exchange is unclear from the information we have. They sell Engine Control Modules, PCM, and TCMs for many vehicles. Brands include Chrysler, Jeep, Dodge, Ford, Lexus, Honda, and Toyota. They also cater to Diesel engines like Caterpillar, Cummins, and more(source). Yet, customer reviews are mixed, raising some doubts.
Some reviews show 64% of their customers gave them 5 stars. But, 18% of the feedback was only 1 star3. Disappointments often came from bad communication and service. Still, some positives were noted, like honoring warranties for faulty products3.
ECMs and BCMs are tricky parts. Wrong ones can mess up a car’s electrical system4. Car Computer Exchange can reflash and remap ECMs. This service is meant to match ECMs to specific engines for better performance(source). But, it’s vital to check reviews and feedback first(source).
Given the mixed reviews and risks, careful research is advised before buying from Car Computer Exchange. Know about their reputation. This way, you can make a choice that’s right for you3.
FAQ
What products does Car Computer Exchange offer?
Car Computer Exchange has Engine Control Modules (ECM), Powertrain Control Modules (PCM), and Transmission Control Modules (TCM). They serve many vehicle makes such as Chrysler, Jeep, Dodge, Ford, Honda, Lexus, and Toyota. Their range also covers diesel vehicles, including Caterpillar, Cummins, International, and Detroit Diesel.
What do customers say about Car Computer Exchange?
Customers have mixed feelings about Car Computer Exchange. Some praise the quick delivery, easy ordering, and helpful support. They’re happy because the modules fixed their car problems. Yet, others have had issues. They report poor service, slow responses, and receiving modules that didn’t work. A few say their car troubles continued even after using Car Computer Exchange’s products.
Is Car Computer Exchange accredited by the Better Business Bureau?
No, Car Computer Exchange isn’t accredited by the BBB. The BBB shares info on companies, including complaints and reviews. Car Computer Exchange has a mixed score on BBB. There are both good reviews and some complaints. The BBB reminds us they don’t check third-party info or back any products. Customers should weigh the company’s history and complaint details before deciding.
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